CRM Scan Reports

Description of how CRM is being used in some local authorities and the integration strategies they are using.

Identifies key CRM stakeholders in the local government community, the differences between the public and private sectors and how CRM can be used to help a council achieve its strategic goals.

This report should be used by project managers, service managers and business analysts.

Author			View or Download S1.0_Scan_Report_1.0_Final.pdf 853 Kb Anti-virus policy
Programme :	CRM
Workstream :	S1.0
Product type :	One-off product
Project stage :	Plan
Gershon categories :
Service areas :	Business Community and living Council, government and democracy Education and learning Environment Health and social care Housing Jobs and careers Legal services Leisure and culture Policing and public safety Social issues Transport and streets
Priority service outcomes :
CPA key lines of enquiry :

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This product was last updated on Wednesday 28 September 2005