Change management Toolkit

This change management Toolkit is based on experiences of project team members and can be used by Local Authorities seeking to develop a structured approach to change management.

Author			View or Download Change Management Toolkit v2.0.doc Change management toolkit 1062 Kb Anti-virus policy
Authoring body :	Alnwick District Council, Berwick-upon-Tweed Borough Council, Blyth Borough Council, Northumberland County Council, Castle Morpeth Borough Council, Tynedal Council, Wansbeck District Council
Date available :	31 July 2004
Programme :	Northumberland Online Partnership
Product type :	Centrally hosted service
Project stage :	Operate
Technical supplier :	Oracle
Gershon categories :	Productive time
Service areas :	Business
Priority service outcomes :	A-Z information deep linking Establishment of a single business account Housing & Council Tax Benefit enquiries Integration of CRM with back office using workflow CRM across access channels
CPA key lines of enquiry :	Corporate - Capacity Use of Resources - Financial management

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Wednesday 28 June 2006 by krishvm@gmail.com good toolkit

This product was last updated on Thursday 1 December 2005