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Browse by Priority Service Outcomes and Transformations

R1 - Application for school places
R2 - Information about Looked After Children
R3 - A-Z information deep linking
R4 - Secure information sharing for youth justice
R5 - Council meetings information
R6 - Councillor web pages
R7 - Reporting of environmental issues
R8 - Automation of the planning and building control process
R9 - e-Procurement solutions in place
R10 - Online payments
R11 - Check account balances online
R12 - Renewal and reservation of library books
R13 - Booking of sports and leisure facilities
R14 - Timetables and journey planning
R15 - Consultation on traffic management
R16 - Housing & Council Tax Benefit enquiries
R17 - Eligibility for Housing & Council Tax Benefit
R18 - Local care services information
R19 - Remote access to care package information
R20 - Email and Internet access
R21 - Homeworking policy
R22 - Remote working facilities
R23 - Access to council services out-of-hours
R24 - Web content management system
R25 - Publication of website service standards
R26 - Website performance monitoring
R27 - CRM across access channels
R28 - Unique reference numbers on enquiries
R29 - Email response within 1 day
G1 - School Admissions portal
G2 - Community information
G3 - Consultation alerts
G4 - Multimedia resources on local policy priorities
G5 - Public access to GIS
G6 - Sharing Trading Standards data
G7 - Online licencing system
G8 - Establishment of a single business account
G9 - Regional co-operation on e-procurement
G10 - Efficiency savings from e-payments
G11 - e-Billing for Council Tax and Business Rates
G12 - Smartcards for library and leisure services
G13 - Parking fine appeals
G14 - GIS for roadworks
G15 - Mobile technology for processing benefit claims
G16 - Children at risk
G17 - Mobile technology for joint assessments
G18 - e-Skills training
G19 - Electronic Document Records Management
G20 - Website conformance to WAI level AA
G21 - Compliance with e-GIF and e-GMS
G22 - Customer take-up targets & measurement
G23 - Website usability
G24 - Integration of CRM with back office using workflow
G25 - Change of address
E1 - Take-up of online schools admissions
E2 - Customer satisfaction with community information
E3 - Targets for e-participation activities
E4 - Take-up of online planning & regulatory services
E5 - Access to e-procurement 'marketplace'
E6 - Inclusion of SMEs in e-procurement programme
E7 - Efficiency savings through e-procurement
E8 - Payment of parking fines by SMS text message
E9 - Smart cards for stored payments
E10 - Targets for costs of payment transactions
E11 - Take-up of online library, sports & leisure services
E12 - Targets for customer satisfaction of transport services
E13 - Targets for processing of Benefit claims
E14 - Pre-qualification for other Benefits
E15 - Targets for customer satisfaction in social care
E16 - Targets for savings from new ways of working
E17 - Targets for savings from accessibility of services
E18 - Targets for migration to e-access channels
E19 - Targets for savings from CRM & Workflow