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A Tale of Two Dashboards
A comparison of the dashboard development projects by the London Borough of Lambeth and the Royal Borough of Kingston upon Thames.
Programme: e-Innovations - Performance Management Toolkit
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Best Practice Environmental Health Service Report
Report showing best practices in environmental health services
Programme: National Projects - PARSOL

Best Practice Overview
A key report providing comprehensive guidance on the provision of best practice in Local Authority Planning and Regulatory Services
Programme: National Projects - PARSOL

Business Case for CRM
This business case looks at the project objectives and boundaries, impact on local surroundings, impact on staff, procurement, budget, constraints etc. Local Authorities can use it to gain an understanding ...
Programme: Partnerships - Derbyshire e-Government Partnership
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Business Case for GIS
Local authorities can use this business case, which lists the project objectives, boundaries, impact on local surroundings, impact on staff, procurement, budget and constraints for a GIS. It will enable ...
Programme: Partnerships - Derbyshire e-Government Partnership
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Business case for the development of a portal website
Local Authorities can use the business case for the development of a portal website designed in-house that was developed by the partnership, to inform their own decision-making about in-house ...
Programme: Partnerships - Shropshire IEG Partnership

Business Processes: Authentication needs for Business/Local Authority Interactions
Authentication levels of the interactions listed in product BP1 to define the strength of security controls required. Aimed at information security officers.
Programme: National Projects - Working with Business

Business Processes: Business Process Descriptions
These include descriptions and maps of the processes most important to councils and businesses and are in a form suitable for CRM vendors and business process re-engineering teams to implement. This also ...
Programme: National Projects - Working with Business
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Business Processes: Business/Local Authority Interactions
A report entitled Working With Business Research into Processes that identifies the business processes that are applicable to business/local authority interactions. It considers the whole area of how ...
Programme: National Projects - Working with Business
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Business Processes: CRM Implementation Guidance for Processes
Guidance on implementing business processes on CRM systems (e.g. CRM specifications, how to map processes in CRM systems, high level and solution designs, and testing regimes). Aimed at CRM suppliers ...
Programme: National Projects - Working with Business
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Business Self Assessment and Informing Users Software Download
Standalone software product that enables both Business Self Assessment and Informing Users (Regulatory Information) with the local authority website.
Programme: National Projects - PARSOL

Business Self Assessment System in operation: Enfield
Online business self assessment covering adherance to key regulations including Food Safety, Health and Safety and Houses in Multiple Occupation.
Programme: National Projects - PARSOL

Business Self Assessment System in operation: Macclesfield
Online business self assessment against key regulations including Food Safety, Health and Safety and Houses in Multiple Occupation.
Programme: National Projects - PARSOL

CADDIE Software
Local Authorities can use the internet-based shared Crime and Disorder Data Information Exchange (CADDIE) system developed by the project. It is a browser-based system for sharing/retrieving data and ...
Programme: Partnerships - Access East Sussex
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Case Studies - Mobile Working
Case Studies for Mobile Working. Three types of case study - Nomad Approved, Local Authority Approved and Supplier. These provide information on implemented solutions involving mobile working. Note: ...
Programme: National Projects - Project Nomad

Community Portals implementation and marketing dissemination
Local authorities can use this training manual, which allows each partner to add and maintain content online, to improve their understanding about how content can be added to the Rutland CMS solution. ...
Programme: Partnerships - The Welland Partnership

CRM and public sector content management system portal (PSCMS) staff training guide
Local Authorities can use the training guides that the partnership developed for staff, to help them use the newly-installed CRM system and public sector content management system portal (PSCMS) as a ...
Programme: Partnerships - Staffordshire Connects

CRM functional specification
Local Authorities can use the functional specification for the partnership-wide CRM system procured by the partnership as a reference guide for their own CRM procurement
Programme: Partnerships - Staffordshire Connects
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CRM Weblink - Lessons learned report
Local Authorities can use the 'Lessons Learned' report from the partnership's CRM Weblink project to gain a better understanding of the project and decide whether a similar project would be beneficial ...
Programme: Partnerships - Humber Area Web Partnership

Dashboard Design and Test Phase:Royal Borough of Kingston upon Thames
Screenshots of the dashboard solution designed by RB Kingston, as well as contact details for further information.
Programme: e-Innovations - Performance Management Toolkit

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