Shipping & Returns

Your treatment of exchange?
Answer:

We can not provide exchange at this time, but we do accept returns! If for some reason you are not satisfied with your order, simply within 30 days of the original order date back to us. You are responsible for return shipping. Once your return is processed, you will receive a refund amount returned by the original method of payment items back payments. Outbound transportation costs paid will not be refunded if the return of the order. All merchandise must be unworn and in the same condition it was received.

For more information, please read "How do I return my order?" Below.

Q: How can I contact optimumchemdry.com.au extra help?
Answer:

If you need help, your order, please feel free to send us an email.

Q:
How can I return my order?
Answer:

About your second buy the idea? That's OK - we are here to help! If for some reason you are not satisfied with your order, simply within 30 days of the original order date back to us. You are responsible for return shipping. All merchandise must be unworn and in the same condition it was received. Products must be returned in the original box and / or packaging. Bar code included in the original package, can help us determine your order your items, so that your account can successfully record.

To return your order, please follow these simple steps:

Log in to your account and click on items to be returned (S) of the order number.
Check to be returned item (S) order. (This option is not available, if your order within 30 days beyond the range.)
Then click the "Back the selected item." Fill out the questionnaire (if you want), and click the red button that says, at the bottom, "continued the return process."
Products must be returned in the original box and / or packaging. LPN original package containing a bar code that can help us determine your order your items, so that your account can successfully record. If you do not have the original packaging, please check with your E-mail reply number and your shipping container.
On the return address will appear in the return process, the last screen, and can confirm that the message in your reply. It provided no label. Please give it to the courier before you choose to write the address clearly on your package.
Customer is responsible for all return shipping charges. Once your return is processed, you will receive a refund amount returned by the original method of payment items back payments. Outbound transportation costs paid will not be refunded if the return of the order.

It may take about two weeks for your return package to meet us and our team returns processing. You will be notified by e-mail, once your refund has been applied.

Refund:

Refund will be applied to the original credit card used for the purchase or other payment methods. Please note that, depending on your financial institution, which may require additional 2-10 business days after your credit card has been applied to it is reflected in your statement, if you use credit cards (up to 30 days of international credit cards issued ).

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